If you use Zoom, we recommend taking a moment to get acquainted with the tool's key features. Additionally, the more problems that have come up, the more some have felt their trust in the company has deteriorated. In some cases, people have not found the solutions acceptable, however. Overall, the company has been quick to issue clarifications and fixes when problems have occurred. Zoom subsequently changed its default settings and made security tools more prominent so people would know to use them. It mostly occurred when meeting hosts did not know that they had to opt into using certain features to fully protect their calls. The company addressed the issue (Opens in a new window), so paying customers can now control through which countries their video conferences are routed.Īnother problem was Zoom-bombing, which refers to people hijacking in-progress meetings with inappropriate content.

These China-based servers had been generating encryption keys that were given to users in other countries, which is considered a security risk. (Opens in a new window) Read Our Zoho Meeting ReviewĪnother controversy was related to encryption keys. How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.

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